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How activate Shiva 1.9.2?

How activate Shiva 1.9.2?

Postby slagusev » 2019-01-08 08:23

Hello!
I am the owner of Shiva 1.9.2 Basic. The installer downloaded the link:
http://www.shiva-engine.com/legacy-resources/
I want to make an activation. When you enter the username and password writes:
Login Error: User could not be found.
This version is still possible to activate or it is necessary to switch to 2.0, the latter is not yet satisfied with the functionality.
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Re: How activate Shiva 1.9.2?

Postby broozar » 2019-01-09 12:45

Hi slagusev,
the legacy-resources website is indeed correct. The old StoneTrip login information (email+password) is required to register/migrate old licenses. Login information between 1.9.2 and 2.0 is not shared, as they are different products made by different companies. If you own a 1.9.2 license and cannot login, please make a new support ticket at http://www.shiva-engine.com/support/ and send me your name and e-Mail, so I can look you up in the old customer records and manually re-activate your license.
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Re: How activate Shiva 1.9.2?

Postby slagusev » 2019-01-09 22:17

broozar wrote:Hi slagusev,
the legacy-resources website is indeed correct. The old StoneTrip login information (email+password) is required to register/migrate old licenses. Login information between 1.9.2 and 2.0 is not shared, as they are different products made by different companies. If you own a 1.9.2 license and cannot login, please make a new support ticket at http://www.shiva-engine.com/support/ and send me your name and e-Mail, so I can look you up in the old customer records and manually re-activate your license.


ok. created ticket
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Re: How activate Shiva 1.9.2?

Postby broozar » 2019-01-09 23:28

seen it and replied.
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