ShiVa Developer Forum • View topic - Store Relaunch
 

Store Relaunch

Re: Store Relaunch

Postby broozar » 2013-11-28 22:22

those are the general rules in the provider agreements. of course we are willing to make exceptions in case of "extenuating circumstances", as you put it, and pay out before somebody has reached the 200 minimum (and we already have). we still have to insist on the invoice though.
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Re: Store Relaunch

Postby dwilki » 2013-12-03 03:14

I'm finally at a point where I need to upgrade from Basic to Advanced. I have a few questions. I also submitted a ticket as noted in the store.

1) I have a basic license, is there a different method to upgrade to advanced? I didn't see that option on the store.
2) If there is a way to upgrade, will the upgrade get me a free version of Shiva 2.0
3) Or, do I need to buy a new full version of Advanced at the discounted price?

Any help is appreciated. I'm currently hoping to purchase an upgrade to advanced so I can use the batch material tools and the performance reporting.
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Re: Store Relaunch

Postby broozar » 2013-12-03 16:13

your ticket is just being processed. you will receive all the information you need shortly. for everyone else:

1. send us a support ticket
2. you will get a free 2.0 upgrade if you purchase an upgrade, because it goes down as a separate license purchase
3. an upgrade means buying a new license at a discounted price. you will get a coupon code when we can verify your old license. if you buy an 1.9 upgrade now, it allows for a free 2.0 upgrade once it is released
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Re: Store Relaunch

Postby dwilki » 2013-12-04 05:38

broozar wrote:your ticket is just being processed. you will receive all the information you need shortly. for everyone else:

1. send us a support ticket
2. you will get a free 2.0 upgrade if you purchase an upgrade, because it goes down as a separate license purchase
3. an upgrade means buying a new license at a discounted price. you will get a coupon code when we can verify your old license. if you buy an 1.9 upgrade now, it allows for a free 2.0 upgrade once it is released


Thank you.
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Re: Store Relaunch

Postby .eb » 2013-12-12 20:23

[I really need to visit the forums more often. I just saw this today! :X ]

GREAT NEWS! THANK YOU @ ShivaEngine SAS for keeping focus and for keeping momentum developing this great solution for all of us users. - Cheers. :wink:
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Re: Store Relaunch

Postby BaTo » 2013-12-13 15:13

The faith remains! :)
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